Content management methods, international standards and new tools
ACADEMY
Our love for technical communication drives us to share our enthusiasm. Our courses are rich in exercises, details, studies and experiences in various areas, deriving from international training. We are always continuing our professional development. We refine our tools and approaches by researching, studying and consulting with the best international experts.
Our courses
This course will give you the basic tools to enter error messages into your software that are complete, concise, effective, and in line with industry standards. Error messages formulated according to these criteria will also result in efficient and accurate translations in all the languages in which you market your product.
This course will provide you with the necessary skills to clearly and indisputably communicate on safety, through manuals. An exciting voyage through the ANSI Z535.6 standard and the world of safety in instruction manuals.
In this course, you will discover the only certified method based on cognitive sciences to analyze, organize, and present complex information.
After this course, you will know how to structure information to increase its reuse in CMS/CCMS.
In this course, you will learn to decrease the quantity of words you write and produce texts that are easier to understand. You will continuously reduce translation and printing costs.
In this course, you will gain awareness of the benefits of communication in Plain Language and learn its basic rules.
This rich, modular and structured course will teach you all the rules and strategies for communicating in Plain Language.
This workshop deals with a typical problem in commercial communication: giving bad news to your clients. It identifies the rules of Plain Language that are most useful for this purpose, accompanying them with concepts of communication and writing.
This workshop focuses on strategies to demand specific conduct from readers without seeming harsh or damaging the relationship. It identifies the most useful rules of Plain Language for generating effective messages and obtaining the results you want.
This workshop starts with the principles of designing, structuring and organizing information set out by Plain Language, and applies them to presenting products. You will have the opportunity to try out presenting a simple or complex technical product plainly, accessibly and attractively.