Writing software error messages
This course will give you the basic tools to enter error messages into your software that are complete, concise, effective, and in line with industry standards. Error messages formulated according to these criteria will also result in efficient and accurate translations in all the languages in which you market your product.
IMPARARE A SCRIVERE MESSAGGI DI ERRORE SOFTWARE
Too often, the error messages that the software returns to the operator are written by developers who are skilled in programming but untrained in writing rules. As a result, error messages are often written without following a method or standard, resulting in redundant, or hermetic, or otherwise unintelligible messages. In addition to the operator's difficulty when faced with a message they do not understand, there are also spillover effects on the languages of translation, as unclear texts in the source language give rise to equally ambiguous and unhelpful translations.
TRAINER
Michela Zanon
Technical Communicator & Trainer
Comunicatrice tecnica senior, esperta in terminologia e tecniche di scrittura minimalista in italiano e inglese. Specialista di Plain Language. Produce pubblicazioni tecniche in ambito bio-tech, automotive, meccanico, industriale e software. Laureata in Traduzione e Interpretariato, specializzata in traduzione tecnica, si occupa di redazione e comunicazione tecnica dal 1996. Nel 2015 ha ricevuto un Excellence Award nella categoria User guide, settore automotive. Oggi attivamente coinvolta nella promozione e implementazione della norma ISO 24495 sul Linguaggio Chiaro.
OBJECTIVES OF THE COURSE
- Learn to write standardized error messages that are easy for the operator to interpret.
- Develop and share guidelines and methods in the company.
- Increase productivity on the part of technicians/authors.
- Achieve wide reuse of texts for similar error messages.
- Ensure accuracy in translation languages.
