Information Mapping ™
In this course, you will discover the only certified method based on cognitive sciences to analyze, organize, and present complex information.
REASON FOR THIS COURSE
The documents used to instruct or communicate regulations and obligations are often unclear and overly detailed, with structures that fail to communicate the purpose of the information. They contain text that is useless for the purpose, and the writing is long-winded. They increase mistakes and are difficult for readers to understand. The documents are not read or understood and make their authors and users waste precious time. How can you organize complex texts? How can you decide what to write and what to leave out? How can you present content in a consistent manner, so that users immediately understand?
TRAINER
Vilma Zamboli
Technical Communicator & Trainer
Fondatrice e attuale CTO e R&D manager di Writec. Svolge attività di consulenza e content strategy per Component Content Management Systems, sviluppo di nuove tecnologie e docenza per Università sui temi della Comunicazione Tecnica. Comunicatore tecnico dal 1999 per applicativi software in ambito industriale, ha progettato e creato pubblicazioni complesse per grandi aziende nei settori IT, elettronica, meccatronica, automotive, Oil&Gas e bancario. Vincitrice di diversi premi internazionali di Comunicazione Tecnica. Nel 2005 ha ricoperto l’incarico di President del chapter europeo di STC (Society for Technical Communication). Oggi delegato territoriale della Lombardia per l'associazione COM&TEC.
OBJECTIVES OF THE COURSE
- Increase productivity in the writing of any document.
- Reduce requests for clarifications to supervisors or help desks.
- Organize the information so that it is easier to find and use.
- Present the right level of detail to different recipients of the document.
- Write in a structured manner to make it easier and quicker to update and reuse the information.
